Customer Care Executive Job in Kenya

Customer Care Executive (F&B)

Diversey, now part of Sealed Air, is a leading global provider of cleaning and hygiene solutions, serving customers in the lodging, retail, food service, health care and food and beverage sectors, as well as building service contractors. 

Our products and solutions, sold in 165 countries, make food, drink and facilities safer, more hygienic and more sustainable.

The role:

Reporting to the Business Development Director (F&B), the successful candidate 

will be responsible for identification and development of business opportunities in the Food and Beverage Sector as well as servicing the existing accounts. 

He will be expected to introduce new products and innovations to customers. 

He/She will visit on an agreed frequency all allocated customers, provide technical support and service. 

He/she will prepare monthly/quarterly reports for all customers and hold regular review meetings.

Job Specification:

Service the existing customers

 Expand and consolidate the business within existing customers

 Prospect for new accounts and convert the accounts held by the competition

   Develop a strong relationship with both the operations staff and the decision makers in the key accounts

Qualifications Desired (Skills, Experience and Knowledge)

A University degree in Chemistry, Food science, Chemical Engineering, Microbiology or any other related discipline with a minimum of 2 years relevant experience.

He /she must be self driven with a “can do” attitude and passion to achieve results under minimum supervision.

Must possess great interpersonal and communication skills

Must be proficient in the use of spreadsheets and any other report  generating and presentation software

A career at Diversey will have you working with top professionals on some of the most trusted brands in the commercial cleaning and sanitation industry.  

Experience our energy and passion for a cleaner, healthier future by considering a career with us.

Diversey offers a competitive Benefits package.
Diversey is an equal opportunity employer.

Applicants who meet the requirements stated above should send their applications and detailed CVs with a day - time telephone number to the email address below so as to reach us on or before 24th May 2012 at 5.00pm: hr.kenya@diversey.com. 

Only shortlisted candidates will be contacted.