Vacancy Announcement
IT Specialist Position
General Position Summary:
Mercy Corps is an international organization that aims to
improve lives by focusing on disaster response, sustainable economic
empowerment, health services as well as emergency and natural disaster
relief.
The IT administrator will be based at the Mercy Corps Kenya
Office and he/she will provide essential IT support to the staff at the Mercy
Corps Kenya Head office or any of the other offices in Kenya.
Key Duties
Key Duties
Monitoring Mercy Corps Kenya IT Infrastructure to ensure minimal
downtime and to ensure computers, printers, Access Points and other
devices to work efficiently
Administration of the Mercy Corps Server to ensure that the
installed operating systems and services function as required.
Administration and monitoring of the Mercy Corps Kenya Local
Area Network.
Follow up with ISPs in case of downtimes to ensure reliable
internet connectivity.
User Support for staff in Mercy Corps Kenya office and other
offices.
Implementation of ICT management Systems and strategies according
to MC policies.
Implement MC filing tree in support and programs, train
staff in application.
Provide IT technical support to staff and organizing for
in-house trainings to keep them informed on changing IT needs.
Maintain and support networks administration in MC offices
as well as in the Field offices.
Assist in the installation of commercial and in-house
developed software and related upgrades.
Assist in upgrading patch and anti-virus programs on a
timely basis.
Installation and Monitoring of domain server traffic, usage
and performance on a frequent and regular basis.
Support to users in backing up and restoring their files, as
well as in virus detection, removal and prevention.
Recommend software and hardware requirement for the project
for budgeting purposes.
Respond to user needs and questions regarding network
access.
Assist in backup and restoration procedures for local drives
and maintenance of backup logs.
Inventory keeping for all IT related equipment for the
project.
Research and retrieval of data from internal and external
sources; preparation of statistical charts, tables and reports as required.
Qualifications and Experience required:
Education:
Degree or diploma in computer sciences, information systems
or related area from a recognized institution.
Experience: At least 7 years of progressive experience in
the area of information management/technology, computer operations or related
area.
Advanced knowledge of MS Office products, notably MS Access
and MS Excel. Knowledge of GIS packages (e.g. ArcGIS) is desirable.
Extensive work familiarity with GIS systems is an highly
desirable
Exposure to a wide range of information management systems
related to humanitarian operations is desirable.
Language: Fluency in written and spoken English is
essential; fluency in Kiswahili is highly desirable.
Ability to work independently in a result oriented
multi-tasking and multi-cultural environment and manage conflicting priorities.
Excellent communication (spoken and written) skills,
including the ability to explain and present technical information.
Good interpersonal skills and ability to establish and
maintain effective partnerships and working relations with sensitivity and
respect for diversity.
Minimum Qualifications
Bachelor of Science Degree in Computer Science or a
technology related field.
At least a Cisco Certified Network Associate qualification
(or equivalent) with three (3) years hand-on experience in Network Administration
or Systems Integration in a busy server/database administration environment.
They should have proven knowledge on Linux and Windows
Server Operating Systems
They should have excellent communication skills
Accountability Reports Directly To: Operations Manager
Works Directly With:, Operations and program staff
Success Factors:
Conscientious with an excellent sense of judgment
Awareness of and sensitivity to multi-cultural international
development work.
Proven ability to follow procedures and meet deadlines.
Commitment to transparency, accountability and compliance
with donor, organizational and national policies and regulations as pertains
all procurement
Team player
Living /Environmental Conditions:
The position is based in Nairobi, Kenya. Nairobi is an
accompanied post for spouse and children. Nairobi is a major metropolitan
center with world class healthcare and excellent education options.
Mercy Corps provides expatriate staff with a housing allowance
that covers rent, utilities, and security for comfortable accommodations in
safe areas of the city.
Telephone and internet access is available and there are
dozens of excellent restaurants along with easy transport links to the rest of
Africa and Europe.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting.
Staff are expected to conduct themselves in a professional
manner and respect local laws, customs and MC's policies, procedures, and
values at all times and in all in-country venues.
Interested candidates who meet the above required qualifications and experience Should submit on or before 4th June,2012 a cover letter, detailed Curriculum Vitae (CV) listing three professional references (including a recent supervisor) to hrkenya@ke.mercycorps.org
Applicants must clearly indicate on the email subject; “Application for the position of IT Specialist”.
Interested candidates who meet the above required qualifications and experience Should submit on or before 4th June,2012 a cover letter, detailed Curriculum Vitae (CV) listing three professional references (including a recent supervisor) to hrkenya@ke.mercycorps.org
Applicants must clearly indicate on the email subject; “Application for the position of IT Specialist”.
Applications without this subject heading will be
disqualified. Please do not attach any certificates.
(ONLY Qualified short-listed candidates will be contacted)
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