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Sunday 22 April 2012

Receptionist Job in Kenya




Our client Planning Systems Services Limited is a well renowned architectural firm which has an excellent track record of competence in design and project implementation.

They are looking for a highly motivated and self-driven candidate to fill the position of:

Receptionist 
Place of Work: Nairobi, Kenya

Basic Function: 


The Receptionist is the initial company contact with customers via telephone conversations or face to face.

The incumbent will be responsible for providing administrative support to ensure that organizational services are provided in an effective and efficient manner.

Principal Accountabilities:
Maintain the telephone switchboard and direct telephone calls to the desired staff
Maintain a record of incoming and outgoing calls
Receive customers visiting the organization and direct them to the relevant officers
Ensure that all the queries of customers or clients at the front desk are responded to
Inform visitors about past and present projects
Handle various types of people who visit the organization and ensure timely and efficient problem solving
Ensure quick and clear interaction with visitors
Ensure knowledge of staff movements in and out of organization
Coordinate communication flow between staff members and within the departments
Attend to any other duty
Qualifications, Experience and knowledge:
Diploma in Customer Service or Business studies
At least 3 years’ experience in a similar function
Good knowledge of office administration in a busy office
Good MS Office skills
Excellent communication skills
Competencies:
Ability to adapt interpersonal style to suit different people or situations
Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
Charismatic, well dressed and presentable
Good planning and organisational skills
Ability to work calmly under pressure
Interested candidates should forward, their CVs to recruit@virtualhr.co.ke by 24th April 2012 stating their current and expected remuneration, day time telephone contact and addresses of three referees.

Only shortlisted candidates will be contacted.   

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